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Do you have a question?

Can I send a cake box as a gift?

Yes, you can. Many customers send boxes to their cake loving friends. As you progress to checkout you will be asked if your purchase is a gift. You can then add a start and end date to the subscription and add a gift message.

Can I cancel anytime?

You are free to cancel at anytime but please check any commitment terms applicable for your order. For example, if you order a subscription and choose a 6 month term you are committed for the 6 months. If you cancel after 3 boxes, you will still be charged for 3 more boxes and you will receive them. Any issues, please contact [email protected] and we can help you. The reduced pricing on these plans is because there are commitment terms in place.

When will my box arrive?

We bake, pack and ship in small batches throughout the month to ensure your box arrives as fresh as possible. We aim to ship the first box for all new subscriptions within 10 days of the order being placed. All subscription boxes ship by 24th each month and are posted with First Class Royal Mail.

Can my first box arrive for a specific date?

As we are a small business we bake, pack and ship in small batches each week. Our boxes usually go out on a Wednesday with first class Royal Mail. If you would like us to aim your first box for a specific date please send an email to [email protected].

How do I change delivery address?

If you need to make a change to the delivery address please pop us an email to [email protected] so we can ensure that it is correct on your order.

How much is postage?

All suscription boxes come with FREE First Class postage with Royal Mail. Postage on our one off boxes is usually £4.50 but sometimes higher when we need to use a fully tracked service i.e. Mother's Day/Christmas to guarantee a delivery date.

Are your eggs free range?

Yes, we always use Free Range Eggs.

How big are the bakes?

Each bake is approximately 4.5-5cm square and 2.5-3.5cm deep

If you have any other questions please check T's and C's or pop us an email to [email protected]

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